Grievance Redressal

सारांश: तक्रार आधी आम्हाला WhatsApp/ईमेलवर कळवा; 2 कामकाजाच्या दिवसांत पोच आणि 7 दिवसांत उत्तर. ट्रेडिंग अकाउंटबद्दलची तक्रार सुटली नाही तर ब्रोकर, SEBI SCORES किंवा SMART ODR कडे नोंदवता येते.

SMK Stock Market Trading & Training and SMK Financial Services ("SMK", "we", "us"), Office No. 303, 3rd Floor, Karle Empire Building, Karle Chowk, Nanded City Phase 2 Road, Nanded City, Pune 411041, Maharashtra (main office), and Ganesh Plaza, Office/Hall No. 1, Ambegaon Road, above Saraswat Bank, near ICICI Bank, Manaji Nagar, Narhe, Pune 411041 (branch). Website: www.smkstockmarket.com. Email: smkstockmarket55@gmail.com. Phone: +91 99750 71730.

1. Contact us first

Write to us with your name, registered mobile number and details of the issue. Phone: +91 99750 71730 / +91 89751 87335 / +91 91752 53275 | WhatsApp: +91 98607 38467 | Email: smkstockmarket55@gmail.com | Hours: 9 AM to 10 PM, all days.

2. Our timelines

We acknowledge complaints within 2 working days and aim to resolve them within 7 working days. Complex matters may take longer; we will keep you informed.

3. Escalation

SEBI SCORES: if a complaint about a securities market intermediary remains unresolved, lodge it at scores.sebi.gov.in.
SMART ODR: online dispute resolution for the securities market at smartodr.in.
Mutual funds: the AMC’s investor service desk, or SEBI SCORES.

4. Investor awareness

Read the SEBI Investor Charter and investor-protection material at investor.sebi.gov.in. Never share your OTP, PIN or password with anyone, including SMK staff.

Last updated: 25 September 2026

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